Workforce of the Future: Strategies to Manage Change
published in October of 2018
Human resources (HR) leaders are shifting from a transactional to a strategic approach to support local and state governments in adapting to changing workforce demographics and the increased competition for talent. State and local governments are modernizing their operations, revamping their hiring practices, and developing a brand that appeals to a more diverse pool of applicants.
These leaders apply creativity to build a more robust pipeline for hard-to-fill positions and to offer a wide range of learning opportunities. Having an engaged workforce that is motivated to gain skills and knowledge is essential to an organization’s success and well-being.
To learn more about the change management approaches that are most effective, the Center for State and Local Government Excellence (SLGE) undertook a literature review and interviewed leaders from seven local governments and one state government. SLGE conducted interviews with human resources and management leaders in the State of Michigan, the City of Centennial and the City and County of Denver, Colorado; Johnson County, Kansas; the City of Minneapolis, Minnesota; Montgomery County, Maryland; the City of San Antonio, Texas; and
the City and County of San Francisco, California. The key findings are described in the following pages.
What does JK Seva mean?
"Seva" is Sanscrit for "selfless service". It is pronounced "Say-Vah"
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