Infor Technical Consultant

Infor Technical Consultant

JK Seva’s Technical Consultants work closely with our clients, remotely and on-site (as necessary), to implement ERP solutions. This position is responsible for implementations and upgrades, including design, configuration, and troubleshooting Infor Lawson systems and all third party products.

JOB RESPONSIBILITIES

• Identify technical issues and work closely with sales to provide Infor solutions that are best for the client and required change requests
• Provide technical subject matter expertise and recommendations to clients regarding problems and solutions
• Configure solution as described in the Statement of Work (SOW) for the Client.
• Helps identify change requests to insure accountability with client
• Executes and supports JK Seva testing procedures
• Support Infor Lawson and Landmark implementations, upgrades, customizations and enhancements/optimization.
• Troubleshooting, break-fix and support of Client systems
• Communicates with Client and JKS project manager including status, challenges, and assistance needed
• Complete projects on time and within budget.
• Provide detailed documentation of project work
• Partner with Clients to ensure successful go-live and post-live
• Remote work and on-site work as requested by the Client (per SOW)

QUALIFICATIONS

• At least 5 years previous Infor Lawson technical experience required
• Landmark implementation experience
• Infor Security knowledge and experience preferred
• Knowledge and experience with third party software (i.e. Java…)
• Strong knowledge of software development and testing
• Understanding of implementation and development life cycles preferred
• Strong knowledge of software development and testing methodologies preferred
• Knowledge and ability to provide technical training for Client if required
• Excellent oral and written communication in English