UKG Technical Consultant

JK Seva’s Technical Consultants work closely with our clients, remotely and on-site (as necessary), to implement workforce management solutions. This position is responsible for implementations and upgrades, including design, configuration and troubleshooting.

JOB RESPONSIBILITIES

  • Identify technical issues and work closely with sales to provide Kronos solutions that are best for the client and required change requests
  • Provide technical subject matter expertise and recommendations to clients regarding problems and solutions
  • Configure solution as described in the Statement of Work (SOW) for the Client.
  • Helps identify change requests to insure accountability with client
  • Executes and supports JK Seva testing procedures
  • Support Kronos implementations, upgrades, and enhancements.
  • Develop Kronos integrations (WIM) in alignment with Kronos best practices.
  • Expertise working with Kronos database queries (SQL) and developing and deploying new integrations using WIM.
  • Troubleshooting, break-fix and support of Client systems
  • Communicates with Client and JKS project manager including status, challenges, and assistance needed
  • Complete projects on time and within budget.
  • Provide detailed documentation of project work
  • Partner with Clients to ensure successful go-live and post-live
  • Remote work and on-site work as requested by the Client (per SOW)

QUALIFICATIONS

  • At least 5 years previous Kronos technical experience required
  • Expertise with Kronos WFC setup, configuration and customizations with many modules including: Timekeeper, Attestation, Accruals, Leave, Attendance, Advanced Scheduler, Forecasting, Analytics, Mobile, and Workforce Device Manager.
  • Experience designing, developing, scripting and testing interfaces in Workforce Integration Manager (WIM) using both Kronos API’s and SQL
  • Custom report development skills and experience
  • Dell Boomi experience preferred
  • Understanding of implementation and development life cycles preferred
  • Strong knowledge of software development and testing methodologies preferred
  • Knowledge and ability to provide technical training for Client if required
  • Excellent oral and written communication in English
  • Ability to be self-directed and work in a team setting
  • Willingness and ability to work remote and/or on-site
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