WFD Functional Solution Consultant
JK Seva’s Solution Consultants work closely with our clients, remotely and on-site (as necessary), to implement workforce management solutions. This position is responsible for implementations and upgrades, including design and configuration.
- Identify business issues and work closely with sales to provide UKG solutions that are best for the client
- Configure solution as described in the Statement of Work (SOW) for the Client.
- Helps identify change requests to ensure accountability with client
- Executes and supports JK Seva testing procedures
- Support UKG implementations, upgrades, customizations and enhancements.
- Troubleshooting, break-fix and support of Client systems
- Communicates with Client and JKS project manager including status, challenges, and assistance needed
- Provide detailed documentation of project work
- Partner with Clients to ensure successful go-live and post-live.
- Remote work and on-site work as requested by the Client.
- Provide subject matter expertise and recommendations to clients regarding problems and solutions
- Expertise in Dimensions (WFD) (Public Sector, Healthcare, Manufacturing, Hospitality, Gaming)
- Strong knowledge of software development and testing
- Strong interpersonal skills for clients
- Good communication and organizational skills
- Solution Consulting experience required