UKG WFD Solution Consultant

WFD Functional Solution Consultant

JK Seva’s Solution Consultants work closely with our clients, remotely and on-site (as necessary), to implement workforce management solutions. This position is responsible for implementations and upgrades, including design and configuration.

JOB RESPONSIBILITIES

• Identify business issues and work closely with sales to provide UKG solutions that are best for the client
• Configure solution as described in the Statement of Work (SOW) for the Client.
• Helps identify change requests to ensure accountability with client
• Executes and supports JK Seva testing procedures
• Support UKG implementations, upgrades, customizations and enhancements.
• Troubleshooting, break-fix and support of Client systems
• Communicates with Client and JKS project manager including status, challenges, and assistance needed
• Provide detailed documentation of project work
• Partner with Clients to ensure successful go-live and post-live.
• Remote work and on-site work as requested by the Client.
• Provide subject matter expertise and recommendations to clients regarding problems and solutions

QUALIFICATIONS

• Expertise in Dimensions (WFD) (Public Sector, Healthcare, Manufacturing, Hospitality, Gaming)
• Strong knowledge of software development and testing
• Strong interpersonal skills for clients
• Good communication and organizational skills
• Solution Consulting experience required