Infor Solutions
JK Seva is one of the longest running Infor Lawson partners. We offer functional and technical assistance with implementations, upgrades, troubleshooting, interfaces, training, and support. We support the Infor Cloudsuite and Infor Lawson S3 products such as Enterprise Financial Management, Infor Human Capital Management (HCM), Performance Management, Infor Document Management, Supply Chain Management, ION, Workforce Management, and more.
UKG Solutions
A partner since 2002, JK Seva specializes in UKG™ Workforce Central (WFC), UKG Dimensions™ (WFD), as well as UKG™ TeleStaff, UKG™ Pro and Dell Boomi. Our WFC / WFD application expertise spans across Timekeeper, Advanced Scheduler, Leave, and all HCM modules. Whether you need assistance with an upgrade, interfaces, integrations, customizations, reporting or troubleshooting, our consultants have the experience to deliver an effective solution.
“We use them for Kronos. They listen to our business needs. They provide excellent solutions, usually more than one option available and it allows us to make the best decision for our business.”
Seva Gateway
JK Seva presents our revamped and intricately specialized hosting and managed services offerings
Seva Hosting
Seva Hosting offers highly secure server hosting with 24/7 cyber protection. Our sophisticated ticketing system, supervised phone support, and our monitored email support allow us to raise the level of service. We provide a secure VPN with a monthly system check so you can grow along with your system.
“Because of the experience, they have more than 20 years, they say what works and what does not work and then they give us tips on how to clean them up and then they do the cleanup as well. If you throw in any new challenge they learn it very quickly. They are always inquisitive of all new technologies. Whichever solution that we opt for, they implement that solution and resolve the issue.”
Staffing
JK Seva’s staff augmentation offers a wide range of end-to-end staffing solutions. With understanding the needs of your business we can provide the consulting services for UKG, UKG Pro, UKG Workforce Central, UKG Dimensions, Infor, Oracle, Database Administration, Development, and more.
Scheduling
We are the scheduling experts. JK Seva is recognized as a leader in UKG TeleStaff™ consulting services. We have consultants who have worked in Police, Fire, EMS and other City and Public Safety jobs. JK Seva also has scheduling expertise with UKG™ Workforce Central (WFC) and UKG Dimensions™ (WFD). We have expertise in implementations, upgrades, product enhancements, automation rollout, disaster planning, custom reporting, integrations & interfaces, and enhanced training options.
Training
JK Seva offers a wide variety of training options that can be tailored to your needs. Training options include but are not limited to: ERP training, HCM training, WFM training, technical training, custom training, module training, specialized product training, and computer based training (online).
Implementing a new system is a heavily involved and difficult process. JK Seva offers training for your new ERP system so you are able to maximize your system’s capabilities and have a strong understanding of how your new software works.
“The quality is there so it makes it even more valuable… We can call them we say, ‘This is what we need.’”
Development
JK Seva has extensive experience in software development.To name a few, we offer report writing, interface development, and integrations for UKG, Microsoft, Infor, and Oracle.
Development tools / skills include but are not limited to: Cobol, RPG, HTML, CSS, JavaScript, C, C++, perl, php, java, SQL, PL/SQL, and the .Net Framework suite of languages. JK Seva works with your team to design and develop custom interfaces, reports, and tools. We also can customize your existing software if needed.
Assessments & Business Process Review (BPR)
To successfully assess your company’s current set-up and configuration, we will focus on your current technology stack, security, and client expectations. We do this by providing the following services: conduct interviews with HCM, Finance, and Supply Chain process owners, leadership, and IT.
For your system setup, configuration, and security, we will execute an in-depth review of your system and documentation through JK Seva’s Assessment Document template. Upon full review and analysis, we deliver recommendations and a roadmap so your company can take full advantage of and have maximum utilization of your system through our JK Seva’s Assessment Document.
On-Demand Support
JK Seva is a software solutions and consulting services firm that gets excited about unique projects, businesses and the passionate people behind them.
We specialize in upgrades, implementations, upgrades, training, staff augmentation, analysis, project management and software development. We know that support is sometimes needed even after your system has gone live. We offer On Demand Support to meet that need.
On Demand Support will be provided in a professional manner, by individuals qualified by experience and/or training and familiar with your company’s current utilized or planned software and hardware environment, in full compliance with all applicable laws and regulations, and will meet or exceed industry standards.
“They always get back to us usually within a few hours. Anything that I have asked them for, I have been either able to receive or reports have been created. If they do something for us they are not just doing it and I have to rely on them every time to do the same situation. They will give us step by step instruction on how to do it in the future, so it saves a lot of time and a lot of money.”